Hayward DC900 Sunray In Ground Pool Disc Cleaner Review

I reviewed this product under DC-200, it's the same thing (as far as I can tell)...

Disclaimer:I purchased this item from an online pool store, not Amazon - probably due to the lack of any reviews (positive or negative) on Amazon.

This unit ships in a large box.The hose segments are probably three feet in length.The hose length is probably adequate for most home pools.Assembly is quick and easy and with any basic knowledge of your pool, you can conceivably be using it in a matter of 10 minutes from delivery. The directions are very basic, include a lot of illustration, and very little in terms of descriptions of parts and troubleshooting. I purchased it about 3 months ago and still remember being confused with how to use the "pressure regulator". Again, there are pictures to show you how to do it, but little in terms of what it's designed to do and how it can help you.I tend to learn by seeing an entire system and how the parts of a system interact - and there was none of this included in the manual or the Haywardnet.com site.

As for operation, it has one pendulum-like swivel inside that flickers from front to back, creating momentum that moves it along while keeping suction from the pump.I frequently have to flick the swivel to start the motion.Once moving, the pendulum freely moves.There are two "handles" on the top and bottom of the body, one has a blue moving thing (called the float in the directions) - but no matter where I place it, it just slides to the bottom of the handle. I think its purpose is to balance the unit and help it move, but I don't know what it does because the directions didn't illustrate that.The website doesn't help either.

It doesn't get up the walls like the ads say.It does a great job of cleaning the deep side.It rarely, if ever, makes it to the steps and the shallow side even though there is plenty of hose to get there.

In fact, it frequently gets stuck on the suction grate at the bottom of the pool. I have to get the cleaning brush to nudge it off. I have to push it far away, or the until will steer right back to it.That's pretty frustrating.

I looked at the "troubleshooting" portion of the manual - it tells me to fix or adjust parts, but these are not actually labeled anywhere on the directions.

Also, I have one black rubber fitting that came from the box, but is never mentioned or illustrated in the directions.Unsure what it does...

Pros
good entry level pricing
probably would work well for most pools because it is a simple unit
hose length is good for most home pools
minimal moving parts - a huge plus from what I hear from owners of other makes/models
where it does clean, it cleans very well

Cons
directions don't adequately describe how the cleaner works as part of the system of the pool
directions don't address a frustrating problem, how to get the unit to stop parking on the grate at the bottom
directions for troubleshooting include names of parts which are not actually labeled in the directions(i.e.Flow deflector) or parts labeled are never mentioned in the directions (i.e. float)
Admission: When I bought this, I was new to owning a pool. It's possible that resolving my problem is just one trick away - and that an experienced pool owner would know these things.But I think that validates my issue - specifically that the manual and help resources are not adequate for simple, out of box operation.

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Product Description:
Looking for an automatic pool cleaner that goes everywhere in your pool? As always Hayward's commitment to providing products that fit your needs continues. Therefore, Hayward welcomes to the in-ground swimming pool market the most economically priced automatic pool cleaner...the SunRay. The SunRay is the perfect choice of cleaner for the price-conscience consumer without compromising quality. Watch out dirt and debris, here comes the SunRay automatic pool cleaner. It is designed to thoroughly clean your pool's floor and walls regardless of the size and shape of your pool. The SunRay easily connects to your pool's skimmer or dedicated suction port. No extra parts or hoses needed. It is easy to install and will be cleaning your pool in less than ten minutes from opening the box. The SunRay is designed with only one moving part, thereby assuring you uninterrupted performance year after year. And it is energy-efficient too! Now just relax poolside and enjoy your crystal clear pool with the automatic assistance of your SunRay cleaner.

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